Terms and Conditions

Last Updated: February 25, 2026

These Terms and Conditions ("Terms") govern your use of the services and products provided by Lazuk Esthetics | Dr. Lazuk Cosmetics | Biotics | Nutrition (the "Company"). By booking a service or purchasing a product, you agree to be bound by these Terms.

1. Esthetics Service Policies

To ensure the highest level of care and availability for all clients, we strictly enforce the following policies regarding our professional services.

A. Cancellation & Rescheduling

• 48+ Hours Notice: Cancellations or rescheduling requests made at least 48 hours before your scheduled appointment will be processed without penalty.

• 12 to 48 Hours Notice: Cancellations or rescheduling requests made within this window will incur a fee equal to 50% of the service cost.

• Less than 3 Hours Notice: Requests made less than 3 hours before the appointment are considered a late cancellation and will result in a 100% forfeiture of the service fee and loss of the session.

B. No-Show Policy

Failure to notify the clinic and failing to arrive for a scheduled appointment ("No-Show") will result in a 100% charge of the service cost and the loss of that session.

C. Tardiness Policy

We value your time and the time of our other clients.

• If you arrive late, the remaining allotted time for your scheduled service will be utilized.

• No additional time or extra sessions will be granted to compensate for tardiness unless we receive notification at least 12 hours prior to the appointment.

D. Company Cancellations

In the event that Lazuk Esthetics must cancel an appointment with less than 48 hours' notice, a new appointment will be scheduled for the client without penalty, subject to availability.

2. Product Sales & Returns (Cosmetics | Biotics | Nutrition)

Due to health, safety, and hygiene regulations surrounding clinical skincare and nutritional supplements, the following rules apply:

A. Domestic (U.S.) Orders

• Unopened Items: Returns of unused, sealed products are accepted within 14 days of delivery (minus original shipping costs).

• Sensitivity Guarantee: If you experience an adverse reaction, contact us at [Insert Email] within 7 days. We may offer a one-time store credit or exchange, provided no more than 10% of the product has been used.

• Opened Items: Except for verified sensitivity claims, all opened products or those with broken seals are Final Sale.

B. International Orders (Europe, Asia, Middle East)

• Final Sale: All international orders are Final Sale and exempt from "change of mind" returns per international hygiene laws (e.g., EU Directive 2011/83/EU).

• Duties/Taxes: The recipient is responsible for all local customs fees, VAT, and import taxes. Refused packages will incur a 25% restocking fee plus original shipping costs.

C. Damaged Goods

Damaged or defective products must be reported with photographic evidence within 48 hours of delivery to qualify for a replacement.

3. Professional Advice Disclaimer

The content provided by Lazuk Esthetics, including AI-driven skin analysis or nutritional suggestions, is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician regarding any medical condition.

4. Limitation of Liability

Lazuk Esthetics and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. By booking, you acknowledge the inherent risks associated with esthetic treatments and agree to follow all pre- and post-care instructions provided by our staff.

Dr. Lazuk’s Guide to a Radiant Daily Facial Cleansing Routine:

• Warm Water Rinse: Start with lukewarm water to open pores, prepping skin for a deeper cleanse.
• Apply Enriched Face Wash: Dispense a small amount, massaging it onto damp skin in circular motions, focusing on any dry areas.
• Rinse and Pat Dry: Rinse thoroughly with lukewarm water, then gently pat dry with a soft towel.
• Toner Time: After cleansing, apply Balancing Toner Pads to your skin by swiping gently across your face and neck. Useful Tip: You can leave it on for a few minutes (as if you're wearing a sheet mask) and then use the other side of the toner pad to gently swipe across the rest of your skin. 
• Hydrate and Protect: Complete with a moisturizer and SPF (AM) or a nourishing night cream (PM) to lock in hydration.

Niacinamide, also known as vitamin B3, is a versatile powerhouse in skincare with a wide range of benefits. It’s suitable for almost all skin types, making it popular in everything from serums to moisturizers. Here’s a look at the top benefits of niacinamide for skincare:

1. Improves Skin Barrier Function

• Niacinamide strengthens the skin’s natural barrier, helping to retain moisture and protect against environmental stressors. This leads to softer, more resilient skin, which is especially beneficial for those with sensitive or compromised skin.

2. Reduces Redness and Blotchiness

• With its anti-inflammatory properties, niacinamide soothes irritated skin and can reduce redness. It’s ideal for those with sensitive, acne-prone, or rosacea-affected skin.

3. Minimizes Pores

• Regular use of niacinamide can visibly reduce the appearance of large pores by balancing oil production and improving skin texture, creating a smoother look.

4. Balances Oil Production

• Niacinamide helps regulate the amount of sebum the skin produces, making it great for those with oily or combination skin. This can reduce shine and keep skin from feeling overly greasy.

5. Fades Dark Spots and Hyperpigmentation

• By inhibiting melanin production, niacinamide can fade dark spots and hyperpigmentation, giving the skin a more even, radiant tone.

6. Reduces Fine Lines and Wrinkles

• With regular use, niacinamide helps stimulate collagen production, which can reduce the appearance of fine lines and wrinkles, promoting a youthful, plump complexion.

7. Enhances Skin Radiance

• Niacinamide boosts cell turnover, resulting in a fresh, healthy glow. Over time, it helps reveal brighter, more luminous skin.

8. Antioxidant Protection

• Niacinamide fights free radicals and reduces oxidative stress, helping to protect skin from environmental damage, including pollution and sun exposure.

Overall, niacinamide is a multi-functional ingredient that benefits virtually all skin types, providing hydration, evening out skin tone, and creating a smoother, more resilient complexion.